IT Support Services & IT Solutions

An Elite Managed IT Services Agreement gives you access to our Monitoring & Management Systems, Processes and IT Expertise – things often inaccessible to small and medium-sized businesses.

Our goal is to do everything we can to make sure we give you reliable, cost-effective, fast, and most of all Worry-Free IT Support, so that you can focus on what you do best.

• We cover the following:
  • New Zealand Based Service Team – Friendly support engineers at your service
  • Monitoring – Real-time Monitoring of your IT Infrastructure
  • IT Planning – Regular Technical Advisory Meetings
  • IT Vendor Management – We manage a portfolio of preferred IT products & IT vendors

• You get the following:
  • Reliable IT systems, allowing for better productivity
  • Fixed monthly costs, allowing for easy budgeting
  • Regular reporting so you know what’s happening
  • Reduced downtime with proactive monitoring and maintenance
  • Peace of mind

We can provide guidance on how you can get the best from your IT investments. We ensure you have the right IT for your needs.

Experience worry-free computing that’s reliable, simple and stable. We’ve got you covered.

Cyber security, potential data breaches, hardware or software malfunction, and intentional or unintentional harmful human errors are all things that should be front of mind now for New Zealand businesses, large and small.

These – along with natural disasters and fires – could have a catastrophic impact on your business if managed poorly.

Having the correct Business Continuity and Disaster Recovery solution will ensure you are able to get back on your feet and service your customers much faster.

We provide these systems from several best-of-breed vendors, as well as ongoing proactive monitoring and management under an Elite Managed IT Services Agreement.

Talk to us today about what is essential for your business to successfully operate during an unforeseen calamity. Have confidence knowing that business continuity risks are vigorously managed and that your business has the resilience necessary to ride out the storm.

Small and medium-sized New Zealand businesses often require a raft of ICT Technology – whether it’s laptops, desktop computers, servers, cloud services, wired networks, wireless technology and more.

Elite’s key point of difference is that we provide all forms of business technology. We work with clients at a strategic level – assessing their business goals and procuring the best technology to achieve those goals, for the best price. We can also assist with finance.

Some of the ICT Technology we provide includes:

• Servers
• Cloud services (local and global providers)
• Data Centre services
• Wired and wireless networking
• Internet and telephony services
• IT Security solutions
• End-user devices
• Print solutions
• Telephony / Unified Communications
• Video conferencing and boardroom solutions
• Application implementations/upgrades/migrations
• Backup and Disaster Recovery solutions

Talk to us today to discuss how we can bring certainty to ensuring that your business technology supports your objectives.

We simplify every step of your Cloud Adoption Journey.

We partner with trusted local and global providers so we’re able to help you develop and execute your cloud strategy. This allows you to deliver levels of application availability, mobility, and scalability that were only recently out of reach for small and medium-sized businesses.

Whether you’re simply looking for the convenience of cloud data storage, integrating a cloud-hosted application, migrating email services to the cloud, or moving all of your IT infrastructure to the cloud, we can assist.

With internet-based applications becoming more prominent at home and in the workplace, it’s no secret that stable high-speed internet is critical to all businesses.

Whether it’s fibre, copper, wireless, or mobile, Elite has the partnerships, knowledge and experience to ensure your internet services are matched to your requirements.